This is a list of questions that have come from real customers, and our responses. Over time we hope all pearl related questions will be answered here.
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Wednesday, January 23, 2008

Freshadama Hues

Q: I notice a significant difference between the hue of the pearls in the 7.0-8.0mm White "Freshadama" Freshwater Pearl Necklace picture and the White "Freshadama" Freshwater Pearl Set picture --- the picture of just the necklace looks white/silver while the picture of the set looks more gold/rose colored. Which picture is more accurate?Also, I am likely quite interested in the 7.0-8.0mm White "Freshadama" Freshwater Pearl Necklace as a wedding present (beginning of June), but I am worried about it being sold out by then. Will this item likely be available for purchase in mid to late April? I want to make sure it is what my fiancee wants and thus, would need to give it to her within 90 days of purchasing it. If I purchased it now, then I would have to give it to her 2-3 months prior to the wedding. Please let me know what you recommend regarding this.

A: All white pearls occur in a variety of overtones so each strand will have a slightly different look. The photos of each pearl size on the site are all of different strands so they will not be identical. The 3 main overtones are silver, ivory, and rose with the ivory being the most common in the freshwater family of pearls. There is no overtone choice offered for the freshwater or Freshadama pearls however if you have a preference, we should be able to accommodate you. When you decide to place the order you can still do so via the website and indicate your preference in the Special Instructions box while in the check-out process. Of course, if you prefer to call our office to place the order, we’ll be more than happy to assist.

The 7.0-8.0 mm Freshadama strands are a standard item on our site and we currently have a fairly large inventory. There is no danger of us running out of these so you needn’t worry about not being able to get a strand for your fiancĂ©e. Once you place an order, we only need a few days to assemble the set, even if there are any customizations. For example, should you decide to have the bracelet made a different length or upgrade the clasps to one with diamonds, we will only require a few extra days before shipping.

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