Q: A few months ago, I purchased a necklace and a pair of earrings for my wife from your company. They are both excellent. However, after trying on the earrings a few times, my wife found that the pearls were just too big for her ears as studs. I was wondering if its possible to remount the pearls into a different set of earrings, preferably ones where the pearl hangs down on a chain.
A: Yes we certainly can remount the pearls on a dangle style finding. Depending on the architecture of the earlobes, 10.0-11.0mm pearls can be too large for studs. It’s a fairly simple matter to remove the pearls from their original mounting and reset them. This process only takes a few days and does not harm the pearl.
We can use any of a variety of findings which you can take a look at on the following page:
http://www.pearlparadise.com/earringsrings.html
The final price will be based on the finding you select plus a $10.00 charge for removing and then remounting the pearl.
Below is a link to the exchange/repair form. Simply fill out the information on your computer, print the page, and send a copy with the earrings to the address indicated.
http://www.pearlparadise.com/returnform.html
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