This is a list of questions that have come from real customers, and our responses. Over time we hope all pearl related questions will be answered here.
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Monday, July 14, 2008

Freshadama Ring And Earrings Set

Q: I would like a ring and earrings with Freshadama-pearls.

Question concerning the loose pearls: can you select pearls with a rose-silver (or silver-rose) overtone from your collection and if so, what colour should I select, rose or silver?

Questions concerning the earrings: in the category Findings I found "radianceE", can you tell me what the length is and whether the listed price (285 USD) is for one single "pin" or for a pair?

Questions concerning the ring: there is no possibility to fill in the ring size (for "classicR") ; does this mean that you only sell one size? for all rings?

and some general questions: do you combine shipping for international orders? can you attach the pearls I selected to the earring-bar and the ring? and what are the costs?

A: Loose Pearls
For silver-rose overtone, you can select either silver or rose and then put the specific details in the special instructions box as you check out.

Earrings
The radianceE finding is 15 mm long. We do sell them by the pair so they will be $285 for the pair.

Ring
We fixed the problem with the classicR – so now you can select your ring size. Thank you for bringing that to our attention!

In general
We do combine shipping, so all items placed on the same order will be shipped together with one shipping charge. We do attach pearls to the findings for you. Simply specify (in the special instructions box) which pearls you would like to be attached to the findings. There are no extra costs for assembly.

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