This is a list of questions that have come from real customers, and our responses. Over time we hope all pearl related questions will be answered here.
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Friday, April 13, 2007

Exchange For Larger

Q: I recently purchased a pair of pearl earrings and I was wondering if I could exchange them for a larger size. I still have the original box and everything so I was wondering if that would be possible.

A: Yes, you can exchange them for a larger size if you like. Simply return them to the address on your receipt, attention Operations Department. Include a copy of your invoice with a note (just written on the bottom is fine) indicating what you would like, and we will contact you immediately upon receipt.

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